Privacy Policy

Hey HR Services Limited (“we”, “our”, “us”), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or engage our learning consultancy services.

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1. Data Controller

The data controller for your personal information is:

Hey HR Services Limited 
128 City Road, London, United Kingdom, EC1V 2NX
Email: alex@heyhrservices.co.uk

For any questions about your personal data, please contact us using the details above.

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2. Personal Data We Collect

We may collect and process the following personal data:

• Contact information: Name, email address, phone number, postal address.

• Professional information: Job title, organisation, educational background.

• Service information: Details of your enquiry, learning needs, and records of meetings or sessions.

• Website usage data: IP address, browser type, pages visited, and analytics data.

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We collect personal data when you:

• Contact us via our website, email, or phone.

• Register for our services, workshops, or events.

• Subscribe to our newsletter or other communications.

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3. How We Use Your Personal Data

We may use your personal data to:

• Provide consultancy, coaching, and training services.

• Respond to your enquiries and requests.

• Send you information about our services, events, or updates (if you have opted in).

• Comply with legal obligations.

• Improve and analyse our website and services.

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We will only use your personal data where we have a lawful basis under UK GDPR, such as your consent, our legitimate interests, or compliance with a legal obligation.

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4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Consent: You have given us clear consent to process your data for specific purposes.

• Contractual necessity: Processing is necessary to deliver our services or respond to your enquiry.

• Legal obligation: To comply with UK laws or regulatory requirements.

• Legitimate interests: To run and improve our business, provided it does not override your privacy rights.

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5. Sharing Your Personal Data

We do not sell or rent your personal data. We may share your data with:

• Service providers who help us deliver our services (e.g., IT support, email marketing tools).

• Legal or regulatory authorities where required by law.

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All third parties are required to handle your data securely and only for the purpose for which it was shared.

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6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described above or to comply with legal, accounting, or reporting requirements. Retention periods vary depending on the type of data.

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7. Your Rights

Under UK GDPR, you have the following rights:

• Access to your personal data.

• Rectification of inaccurate data.

• Erasure (“right to be forgotten”) in certain circumstances.

• Restriction of processing.

• Data portability.

• Objecting to processing for direct marketing or legitimate interests.

• Withdraw consent at any time, where processing is based on consent.

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To exercise your rights, contact us at alex@heyhrservices.co.uk

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8. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve your experience. You can manage your cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

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9. Data Security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

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10. International Transfers

Your personal data will not be transferred outside the UK or European Economic Area (EEA) without adequate safeguards.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

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12. Complaints

If you have concerns about how we handle your personal data, you can contact the Information Commissioner’s Office (ICO): https://ico.org.uk